About Our Hospital
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What is your payment policy?
We feel that it is our obligation to you and your pet to provide the most progressive medical and surgical service. The fee structure for service at an animal hospital…
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Why can’t I get a prescription refilled if my pet has not been examined by the doctor in the last year or has not had a blood test recently?
As with humans, state law prohibits us from refilling a prescription for a pet we have not examined in a year. We cannot prescribe medication for an animal we have…
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Why must my dog have a heartworm screening yearly even if he is on heartworm prevention year round?
Left undetected and untreated, heartworm disease can lead to heart failure as well as secondary problems in the liver or kidneys. If the disease has progressed too far, treatment may…
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How old must my cat or dog be to be spayed or neutered?
We generally spay or neuter your cat or dog at 6 months of age. At this age, they will have completed their vaccine series and any parasite treatments, and are…
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What vaccines are needed for my pet to be boarded or groomed at your facility?
Dogs are required to have current immunizations for Rabies, DHPP (distemper, parvo, hepatitis, and parainfluenza), as well as Bordetella (kennel cough). Cats must be vaccinated against Rabies and Feline Rhinotracheitis,…
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Can I visit my hospitalized pet?
Yes. We encourage you to visit your hospitalized pet and will keep you informed daily on your pet’s condition. Please call us prior to your visit so we can set…
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Can I tour your hospital or boarding facility?
Yes. We welcome tours during our regular hours. Just ask any staff member for a tour. We encourage you to come and meet our team and would be happy to…
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Why can’t my pet see the same veterinarian/veterinary technician each time we visit?
We make every effort to accommodate our clients’ requests. However, there may be circumstances that prevent a certain veterinary team member from being available during your pet’s visit. Scheduling conflicts,…
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Why is my veterinarian referring my pet to a specialist?
Our top priority is to make sure that our patients receive the highest standard of care and best possible outcome. This is why we sometimes make the decision to refer…
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Can I call and have you fax a copy of my pet’s rabies certificate and proof of vaccinations to the kennel where my pet will be staying?
We’d be happy to send proof of vaccination to your pet’s kennel. Just let us know the fax number.
